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Journal of Service Theory and Practice

Emerald 非OA 2026新锐 2区2025中科院 3区 已自动采集 最新完整样本 10 篇 平均 308.3 天

数据更新 2026-07-16 · 完整周期 10 篇 · 日期来源可逐条复核

Journal of Service Theory and Practice已收录10篇完整论文周期样本,平均审稿308.3 天,中位审稿277 天。2025中科院3区,非OA,2025发文量60。页面含论文收到日期、录用日期、PDF、DOI和出版社网页溯源入口。

308.3平均天数
277中位天数
180最短天数
597最长天数
10最新论文
602025发文量

Latest Papers

最新发表论文审稿周期

审稿天数=录用日期-收到日期;保留 PDF/DOI/网页源链接

265

When access leads to ownership: Explaining ownership rebound in access-based services

作者Brenda Nansubuga; Hugo Guyader; Christian Kowalkowski

作者单位1. Linköping University Department of Management and Engineering, Centre for Business Model Innovation, , ,; 2. Linköping University Department of Management and Engineering, , ,

PDF源文件 DOI 网页
283

Restoring trust: gratitude vs. apology in healthcare service recovery

作者Yingzi Xu; I-Ling Ling

作者单位1. Business School, Auckland University of Technology , ,; 2. National Chiayi University , ,

PDF源文件 DOI 网页
403

Confronting barriers to co-creation in aged care settings

作者Huihui Nie; Ying Zhu; Richard Lee; Manjit Monga; Deepak Sardana

作者单位1. School of Management, Adelaide University , ,; 2. School of Marketing, Adelaide University , ,; 3. School of Management, RMIT University , ,

PDF源文件 DOI 网页
279

Beyond reputation and status in hotel management: Social activities as strategic service resources

作者Doojin Kim; Taeyoung Yoo

作者单位1. School of Business, Hankuk University of Foreign Studies , ,

PDF源文件 DOI 网页
275

A meta-analytic study on the relationship between service innovation and firm performance

作者Sheng Wei; Yang Lu; Lixun Su

作者单位1. School of Management, Harbin University of Commerce , ,; 2. Eastern Kentucky University College of Business, , , ,

PDF源文件 DOI 网页
268

Integrating physiological disruptions into service theory: a person-environment fit perspective on service experiences across time zones

作者Veenus Tiwari

作者单位1. School of Management, Universiti Sains Malaysia , ,

PDF源文件 DOI 网页
187

Which is better? Matching effect on feedback content and source: Gen AI vs. human leaders in driving work engagement

作者Hui An; Yunxia Shi; Zhenpeng Guo; Bu Zhang; Lingling Yu

作者单位1. New Era University College , ,; 2. Shandong Technology and Business University , ,

PDF源文件 DOI 网页
180

Cultural and psychological mechanisms explaining the relationship between supervisor incivility and hospitality employees’ work engagement

作者Diep Nguyen; Stephen Teo; Jun Wen

作者单位1. Newcastle Business School, The University of Newcastle , ,; 2. Honours College, University of Economics , ,; 3. Macau University of Science and Technology , ,

PDF源文件 DOI 网页
346

How consumers perceive and react to AI-chatbots in service recovery: the serial mediating role of mind perception and psychological distance

作者Khaloud Alsaid; Samiha Mjahed Hammami; Houssam Jedidi; Mohammed Hakimi; Mohammad Almotairi

作者单位1. College of Business Administration, King Saud University Department of Marketing, , ,; 2. College of Business, Al Yamamah University , ,; 3. University of Prince Mugrin Department of Marketing and Business Analytics, , ,

PDF源文件 DOI 网页
597

Health and safety climates: influences on engagement and retention for frontline service employees

作者Hyewon Park; Won-Moo Hur; Hoanh-Su Le

作者单位1. College of Business, Tennessee Technological University , , ,; 2. College of Business Administration, Inha University , ,; 3. Vietnam National University Ho Chi Minh City, University of Economics and Law , ,

PDF源文件 DOI 网页