Paper Review Records
All Paper Review Records
14 valid samples · Newest publication first
Review days = acceptance date − received date. PDF, DOI, and publisher-page sources are retained.
Taking the pulse of service ecosystems: exploring viability through valences and forms of becoming
AuthorsSahhar, Yasin; van Fenema, Paul C.; van Strien, Jeroen
Affiliations1. Department of High-tech Business Entrepreneurship, Faculty of Behavioural, Management and Social Science, University of Twente , Enschede , The Netherlands; 2. Faculty of Military Sciences, Netherlands Defense Academy , Breda , The Netherlands Tilburg University , Tilburg , The Netherlands; 3. Netherlands Ministry of Defence , Utrecht , The Netherlands
When access leads to ownership: Explaining ownership rebound in access-based services
AuthorsNansubuga, Brenda; Guyader, Hugo; Kowalkowski, Christian
Affiliations1. Department of Management and Engineering, Centre for Business Model Innovation, Linköping University , Linköping , Sweden; 2. Department of Management and Engineering, Linköping University , Linköping , Sweden
Restoring trust: gratitude vs. apology in healthcare service recovery
AuthorsYingzi Xu; I-Ling Ling
Affiliations1. Business School, Auckland University of Technology , ,; 2. National Chiayi University , ,
Understanding actor engagement through psychological ownership: a multi-sport brand perspective
Authorsde Picot, Harrison; Conduit, Jodie; Goodman, Steve; McDonald, Heath
Affiliations1. School of Marketing, Adelaide University , Adelaide , Australia; 2. College of Business and Law, Adelaide University , Adelaide , Australia; 3. School of Economics, Finance and Marketing, RMIT University , Melbourne , Australia
Confronting barriers to co-creation in aged care settings
AuthorsNie, Huihui; Zhu, Ying; Lee, Richard; Monga, Manjit; Sardana, Deepak
Affiliations1. School of Management, Adelaide University , Adelaide , Australia; 2. School of Marketing, Adelaide University , Adelaide , Australia; 3. School of Management, RMIT University , Melbourne , Australia
Customer-perceived supplier innovativeness in B2B services: evaluative cues across ecosystem interactions
AuthorsMehran, Javaneh; Kristensson, Per; Shams, Poja
Affiliations1. Karlstad Business School, CTF, Karlstad University , Karlstad , Sweden
Which is better? Matching effect on feedback content and source: Gen AI vs. human leaders in driving work engagement
AuthorsAn, Hui; Shi, Yunxia; Guo, Zhenpeng; Zhang, Bu; Yu, Lingling
Affiliations1. New Era University College , Kajang , Malaysia; 2. Shandong Technology and Business University , Yantai , China
Integrating physiological disruptions into service theory: a person-environment fit perspective on service experiences across time zones
AuthorsTiwari, Veenus
Affiliations1. School of Management, Universiti Sains Malaysia , Gelugor , Malaysia
Beyond reputation and status in hotel management: Social activities as strategic service resources
AuthorsKim, Doojin; Yoo, Taeyoung
Affiliations1. School of Business, Hankuk University of Foreign Studies , Seoul , South Korea
Resilience in service innovation ecosystems: adaptive capacities, co-creation and institutional agility amid external shocks
AuthorsMousa, Saeed; Bouraoui, Taoufik
Affiliations1. Rennes School of Business , Rennes , France
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