Paper Review Records
All Paper Review Records
17 valid samples · Newest publication first
Review days = acceptance date − received date. PDF, DOI, and publisher-page sources are retained.
Transformative phygital service research (TPSR): an agenda for future research
AuthorsSaadia Shabnam; Sanjit K. Roy; Yonathan Silvain Roten; Gaganpreet Singh; Taewon Suh; Hairong Li
Affiliations1. Curtin University School of Management and Marketing, , Perth,; 2. Edith Cowan University School of Business and Law, , Perth,; 3. EM Normandie Business School , Paris,; 4. O.P Jindal Global University Jindal Global Law School, , Sonipat,; 5. Texas State University McCoy College of Business, , San Marcos, ,; 6. Michigan State University Department of Advertising + Public Relations, , East Lansing, ,
Aligned to decide: how information structure and staff recommendation reduce overload in older consumers?
AuthorsLu Luo
Affiliations1. Liaoning University of International Business and Economics Department of International Economics and Trade, , Dalian,
Managing phygital experiences in grassroots esports: human-centered orchestration in the Swedish LAN-scape
AuthorsBrian McCauley; Adele Berndt; Miralem Helmefalk
Affiliations1. Jonkoping University Media, Management and Transformation Centre, Jonkoping International Business School, , Jönköping,; 2. Jonkoping University Media, Management and Transformation Centre, Jonkoping International Business School, , Jönköping, , and Gordon Institute of Business Science, University of Pretoria, Pretoria, South Africa; 3. Linnaeus University Department of Marketing and Tourism Studies, School of Business and Economics, , Växjo,
Understanding frontline employee phygital experiences through service-dominant logic and job demands-resources model
AuthorsTony Valentini; Claire Roederer
Affiliations1. University of Strasbourg HuMaNiS UFR7308, EM Strasbourg Business School, , Strasbourg,; 2. University of Strasbourg HuMaNiS EA7308, EM Strasbourg Business School, , Strasbourg,
Can employee service adaptivity promote customer citizenship behavior? The roles of interpersonal trust and self-serving attribution
AuthorsJie Xu; Min Liu
Affiliations1. Fujian Agriculture and Forestry University College of Economics and Management, , Fuzhou,; 2. Nanchang University Department of Tourism Management, School of Tourism, , Nanchang, , and Collaborative Innovation Center of Constructing Jiangxi Tourism Advancing Province, Nanchang, China
Phygital museum experiences for Gen Z: investigating cultural engagement drivers across physical and digital domains
AuthorsCecilia Casalegno; Lea Iaia; Brigida Morelli; Mattia Tamiazzo; Marco Pironti
Affiliations1. University of Turin Department of Management, , Turin,; 2. University of Turin Department of Computer Sciences, , Turin,; 3. University of Turin Department of Management, , Turin, , and Department of Management and Innovation, University of Agder, Kristiansand,
Digital pathways to inclusion: the role of social media usage and FOMO in shaping service inclusion and disabled tourists’ well-being
AuthorsMarijana Baric; Nadeem Khalid; Anna Paraskevopoulou; Saqib Ali
Affiliations1. Anglia Ruskin University Lord Ashcroft International Business School, , Cambridge,; 2. COMSATS University Islamabad - Sahiwal Campus Department of Management Sciences, , Sahiwal,
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