Paper Review Records
All Paper Review Records
18 valid samples · Newest publication first
Review days = acceptance date − received date. PDF, DOI, and publisher-page sources are retained.
279
days
Beyond reputation and status in hotel management: Social activities as strategic service resources
Authors
Kim, Doojin; Yoo, TaeyoungShow moreShow less
Affiliations
1. School of Business, Hankuk University of Foreign Studies , Seoul , South KoreaShow moreShow less
364
days
Resilience in service innovation ecosystems: adaptive capacities, co-creation and institutional agility amid external shocks
Authors
Mousa, Saeed; Bouraoui, TaoufikShow moreShow less
Affiliations
1. Rennes School of Business , Rennes , FranceShow moreShow less
275
days
A meta-analytic study on the relationship between service innovation and firm performance
Authors
Sheng Wei; Yang Lu; Lixun SuShow moreShow less
Affiliations
1. School of Management, Harbin University of Commerce , ,; 2. Eastern Kentucky University College of Business, , , ,Show moreShow less
180
days
Cultural and psychological mechanisms explaining the relationship between supervisor incivility and hospitality employees’ work engagement
Authors
Diep Nguyen; Stephen Teo; Jun WenShow moreShow less
Affiliations
1. Newcastle Business School, The University of Newcastle , ,; 2. Honours College, University of Economics , ,; 3. Macau University of Science and Technology , ,Show moreShow less
346
days
How consumers perceive and react to AI-chatbots in service recovery: the serial mediating role of mind perception and psychological distance
Authors
Khaloud Alsaid; Samiha Mjahed Hammami; Houssam Jedidi; Mohammed Hakimi; Mohammad AlmotairiShow moreShow less
Affiliations
1. College of Business Administration, King Saud University Department of Marketing, , ,; 2. College of Business, Al Yamamah University , ,; 3. University of Prince Mugrin Department of Marketing and Business Analytics, , ,Show moreShow less
597
days
Health and safety climates: influences on engagement and retention for frontline service employees
Authors
Hyewon Park; Won-Moo Hur; Hoanh-Su LeShow moreShow less
Affiliations
1. College of Business, Tennessee Technological University , , ,; 2. College of Business Administration, Inha University , ,; 3. Vietnam National University Ho Chi Minh City, University of Economics and Law , ,Show moreShow less
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